BT is to manage IT services for both Devon and Cornwall Police and Dorset Police after securing a 10-year contract. 

The £70 million deal will see the telecoms company speed up 101 and 999 services and improve connectivity for mobile phones, body-worn cameras and vehicle radio systems. 

Devon and Cornwall Police’s contact centre has previously come under fire over long wait times when answering calls, but is improving, Police and Crime Commissioner Alison Hernandez said in November. 

BT Corporate and Public Sector Managing Director Ashish Gupta said: “Efficient and resilient technology infrastructure is crucial to support the police in tackling both current and emerging threats – so we’re proud to have the back of South West police forces by delivering exactly that.  

“This new managed service from BT will help future-proof connectivity in all areas of policing, from those on the frontline to behind-the-scenes support staff, helping them to protect the public and keep pace with the changing nature of crime.” 

Chief Technology Officer at Devon and Cornwall Police Mark Chivers said: “We are looking forward to working closely with BT colleagues to implement a new contract across both Dorset Police and Devon and Cornwall Police and to act as our key technology partner in our rapidly changing environment. 

“BT brings a wealth of expertise from its wider organisation and having a contract that covers both forces will enable service improvements and efficiencies through the standardisation of service across our strategic alliance.”