THE over 50s, arguably the biggest users of the NHS, are struggling to see their doctor, whether they are trying to book a same day appointment or one in advance, according to research by Saga Health Insurance.

In a poll of more than 10,000 over 50s, half say they find it difficult to book an appointment to see their GP the same day they fall ill, while more than a quarter say they struggle to book a doctors’ appointment in advance.

Around four out of 10 think the NHS has got worse during the last year. Perhaps this is because many people are struggling to book doctor’s appointments or are waiting a long time for basic procedures.

The poll shows that while some over 50s got a same day (29 per cent) or next day (19 per cent) appointment the last time they needed to see a doctor, more than a third said they waited between one and two weeks for an appointment.

This could be why one in four people say they have been tempted to self-diagnose using the internet because they say it is much easier than visiting their doctor.

People aged 50 to 59 find it the most difficult to see their doctor, whether they are booking an emergency appointment (61 per cent) or one for a couple of weeks’ time (35 per cent). This age group also found it the most difficult to see their GP last year.

The research suggests that there is a postcode lottery when it comes to seeing your doctor quickly. For instance, people living in the East Midlands seem to find it particularly difficult as 56 per cent say they struggle to book same day appointments.

To encourage over 50s to act quickly and seek medical advice, Saga Health Insurance customers can call a 24/7 GP helpline for free.

This means customers can call for advice from the comfort of their own home without having to brave the winter weather when they’re feeling unwell. They can also get reassurance, a diagnosis or even get a prescription delivered to their house.

People can also get referrals to see specialists which can help reduce waiting times and perhaps speed up their recovery process.

For more information about visiting your GP and what questions to ask your doctor, visit: www.saga.co.uk/visit-GP .